GelatoConnect Logistics (GCL) is Gelato’s shipping platform that enables partners to generate shipping labels, connect carriers, and track shipments directly from GelatoConnect.
GCL can be used in two ways:
Path 1: As part of the GelatoConnect workflow, where shipping is automatically handled as orders move through production.
Path 2: As a standalone shipping API, allowing you to create and ship any package through Gelato’s carrier network or your own carrier accounts.
In both cases, GCL acts as the logistics layer between your production system and shipping carriers, enabling you to:
Generate shipping labels
Use Gelato or your own carrier accounts
Automatically attach tracking numbers to orders
Monitor shipment status and delivery progress
Before starting onboarding, choose the integration path that best fits your workflow.
Path 1 - GelatoConnect Workflow Shipping
If you are already using GelatoConnect Workflow (GCW), shipping is handled automatically through GelatoConnect Logistics (GCL) once your shipping configuration is complete.
In this setup, labels and tracking are generated automatically when workflow orders are processed.
Typical workflow:
Order → Workflow Processing → Package Ready → Label Generated → Shipment Tracked
To enable this flow, you must first configure your shipping methods.
Step 1 — Configure Shipping Methods
During onboarding, your onboarding manager will work with you to configure:
the carriers you want to use
the shipping methods available to your customers
any custom shipping configurations
This includes:
Gelato carrier accounts
your own or your customer carrier accounts
external label integrations
client pickup methods
Once configured, GCW orders automatically receive the correct shipping method and label when the order is ingested.
📘 Detailed guide:
[Getting Started – GCW] Setting Up Shipping
Step 2 — Automatic Label Creation
Once production is complete:
the package is already registered
GCL has already attributed the correct shipping label which will be printed
tracking is attached to the order
Shipping happens automatically as part of the workflow.
Path 2 — Standalone Shipping API
If you choose to use GCL as a shipping API, onboarding involves three steps.
Step 1 — Create Shipping Orders
Send shipping orders to the GelatoConnect Logistics API.
Each order includes:
recipient address
package weight
package dimensions
order reference
optional shipping method
Once created, the shipment becomes available for label generation.
📘 Detailed guide:
Integrating Orders into GCL
Step 2 — Configure Carriers
Choose which carriers you want to use.
You can either:
Use Gelato carrier accounts
or
Connect your own carrier accounts
Carrier configuration determines how labels are generated.
📘 Detailed guide:
Step 3 — Generate Labels
Labels can be generated in three ways:
API label generation
bulk label generation
manual label creation
Once a label is created:
a tracking number is generated
the shipment is registered with the carrier
the package is ready to dispatch
🔗 Detailed guide: