Why this year matters:
Over the past three years, this report has tracked how print operations adapt to rising complexity and margin pressure. This year, the focus shifts.
Automation improved efficiency. Intelligence is reshaping operational decision-making. This year’s findings show that intelligence is already influencing performance, resilience, and growth confidence across the industry.
Key Findings
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78% of print service providers must modernize within 12 months
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70% operate in hybrid manual and automated environments
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Only 22% are highly confident in their operational data
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100% of advanced intelligence firms report growth confidence
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Lack of expertise is the primary barrier to AI adoption
