Welcome to the Logistics Operator Admin Training Series
Welcome to the Logistics Operator Admin Training Series, your step-by-step guide to mastering shipping operations in GelatoConnect.
About this series
Set up carrier accounts
Use your own or your customers' negotiated carrier contracts directly within GelatoConnect Logistics. This video covers how to add, manage, and prioritise carrier accounts so your shipping stays efficient and under your control.
Integrate orders from your MIS
Push orders from your commercial MIS system into GelatoConnect using draft orders. This is ideal when weights and dimensions are not finalised at the point of integration. Learn how to create draft orders via API, store them using your reference IDs, and complete shipment details later through the UI or programmatically.
Set up customer logistics profiles
Pre-configure logistics settings per customer to reduce manual input and speed up order processing. This video walks through setting default sender addresses, pre-filling customs details for international shipments, and ensuring these settings flow automatically through integrated orders.
Generate shipping labels
Create shipping labels in GelatoConnect for individual orders or large batches. This video covers the full label generation process, from single orders to bulk processing.
Customer shipping markups
Apply custom pricing markups per customer based on your commercial agreements. Markup logic flows automatically across connected storefronts (Shopify, Etsy, and others), and markup-inclusive pricing appears in cost reports for simplified reconciliation and cross-sell visibility.
