Tech Stack

Tech Stack Trap - Why Smart PSP's Still Struggle

Most PSPs don’t struggle because they picked the wrong tools — they struggle because the tools don’t work together. In this episode, Ellie Tyler-Jones (GelatoConnect) sits down with Rick Bellamy (MD, Inflecton) to unpack the real cost of complexity, where disconnected systems fall apart, and what it takes to build a software stack that scales. Whether you’re running four tools or fourteen, this conversation will help you rethink what your stack should actually do — and how to fix what’s not working.

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In this 20-minute masterclass, we cover:

• The “4–6 tool reality” most PSPs face

• Why systems break under growth

• How to choose tools that actually work together

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