Production Manager

Mastering Your Print Production Workflow

Welcome, Production Managers! This video series is your strategic guide to mastering a fully automated print production workflow using GelatoConnect. As a Production Manager, your goals are to scale production, enhance customer experience, and maximize profitability. This academy series is designed to equip you with the knowledge to achieve exactly that.

Each module breaks down a critical stage of the production lifecycle. We’ll show you not just how to configure the software, but why each step is crucial for building a more efficient, scalable, and profitable print business.

Dive into the videos for a full walkthrough.

Customer Profile & API Setup

A seamless onboarding process is key to scalable growth. This module covers how to set up new customer profiles and configure API connections, building the foundation for an automated, error-free order flow from day one.

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🔗 Identifying Customers and Products 🔗 Create Customers and Integrate Orders

Integrating Orders with Template Mapping

Discover the power to accept customer order files in their native format, without requiring changes on their end. We’ll show you how to use Template Mapping to intelligently interpret and standardize incoming data, drastically reducing integration time and complexity.

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🔗 [Order Intake - GCW] Introduction to Template Mappers 🔗 Order Intake Collection

Setting Up Triggers & Postbacks

Learn how to configure triggers and postbacks to provide real-time production and shipping updates directly to your customers. This module focuses on building trust and transparency, turning operational events into a positive customer experience.

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🔗 [Getting Started - GCW] Setting Up Postback Triggers 🔗 Trigger, Templates & Postbacks Colection

Creating Product Models & Customer Products

This is where product strategy meets execution. Learn to create flexible product models with multiple variants (e.g., size, paper type, cover). This setup allows you to launch and manage complex, customizable products that automatically map to the correct SKUs and production workflows.

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🔗 Product Builder collection

Configuring Imposition

Go beyond basic layouts. Explore how to use the Imposition Engine to create optimized, print-ready files that minimize paper waste and production time. This module demonstrates how smart imposition can directly impact your product’s profitability and sustainability.

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🔗 Imposition Engine collection

Design Production - Workflow Builder

Now, let's bring it all together. The Workflow Builder is your command center, allowing you to visually design and control the entire production journey for each product. In this module, you'll learn how to connect your product models, imposition settings, and triggers into a cohesive, automated system. This is how you gain the agility to launch new products, test variations, and optimize for profitability—all without writing a single line of code.

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🔗 Workflow Builder collection