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Order Intake

Here you'll find comprehensive guides on the various methods for submitting orders to GelatoConnect, whether through API integration, Storefronts, FTP, or direct platform integrations.

3 authors66 articles
[Order Intake - GCW] Getting Started with Order Intake
[Order Intake - GCW] Creating a Template for Order Intake
How do I update the status of a non-Gelato order in Gelato Connect?

FTP Integration

Set up a file-based integration using FTP to submit orders and print files to GelatoConnect.


[Order Intake - GCW] Configuring FTP for File Transfers

Analytics

Learn more about Order Intake Analytics to monitor key order metrics, manage errors and plan your production


[Order Intake - GCW] Analytics and Error Management Dashboard
[Order Intake - GCW] Enhanced order troubleshooting with the manage orders interface

GelatoConnect Headquarters

Your print network, all in one place. HQ empowers you to monitor every order, identify top-performing printers, and resolve issues faster than ever. Explore these guides to unlock smoother operations and happier customers.


[Order Intake - GCW] What is Gelato HQ? An Introduction for Brands and PSPs
[Order Intake - GCW] Managing Orders in Gelato HQ
[Order Intake - GCW] Understanding Order Requests and Postbacks in Gelato HQ
[Order Intake - GCW] Getting Started with Gelato HQ